![]() Search online to see if anyone else is currently encountering the same issue as you. So another thing to check before troubleshooting the Epic Games Launcher is the status of the Epic Store Servers. And when the servers get overloaded, they run into problems and can even go down temporarily. Whenever a popular game goes free-to-play on the Epic Games Store, hundreds of thousands of people rush to save the game to their library, especially if the game is only free for a limited time period.Ī huge load is put on the Epic Game Store servers whenever this happens. ![]() If you still get stuck on the “Loading your order…” screen, don’t worry, as we’ve listed many more solutions below. Now, open up the Epic Games Store and try purchasing the game. Once you’ve connected to your Mobile Data, disconnect from your other internet connection. Open the Wifi list on your PC/laptop and connect to your phone.Enable the Hotspot feature on your phone.Turn on the Wifi feature on your PC/laptop.To connect your PC to your mobile data, follow the steps we’ve listed below: This can be done using the hotspot feature on your phone. You can connect to your mobile data if you don’t have one available. If this method fails too, the next step is switching to a new internet connection. Turn off your router, wait a minute, then start it up again. If this still doesn’t solve the issue, try restarting your router. Pause all downloads and streams, and then connect your system to your router using an Ethernet cable to get the most stable internet connection. If there isn’t, check if someone else is downloading/streaming something on a device connected to your network. ![]() If the test shows that your internet is very slow, check to see if you’re downloading any program or streaming a high-quality video in the background. To do so, try using an online internet speed test. So before you go ahead and try the solutions we’ve listed below, make sure to check the status of your own internet connection. Sometimes, our internet connections can become slow and/or unstable for several reasons. There’s a high chance that the order will load if you wait for some time. When the store gets stuck on the “Loading your order…” screen, wait for at least 5-10 minutes before you exit the store. So if you’re encountering this issue, you should be patient and wait for a little while before you try any troubleshooting. If this happens, then it’ll take a long time for the servers to be able to process your order. The Epic Game Stores servers may be encountering some heavy load, which can slow them down. If you’re trying to purchase a game through the Epic Games Store, but it keeps getting stuck on the “Loading your order…” screen, it may just be a connectivity issue.Īnd every time you face such a connectivity issue while using an online service, the first step of troubleshooting is always to wait a little while.
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